Home
>
Knowledge Base
>
>

Building a message

Sending a message through Cellcast is simple, powerful, and flexible. Whether you're communicating with a large audience or sending one-to-one messages, Cellcast offers a range of tools to help you build and deliver the right message to the right people at the right time.

Ways to Send a Message in Cellcast

Cellcast gives you two primary options depending on your needs:

Campaign Manager

Ideal for bulk messaging — send SMS or MMS to 100+ contacts. Perfect for promotions, announcements, or segmented list blasts.

Quick Message

Designed for single messages or smaller lists (up to 50 recipients). Best for urgent updates, customer service, or internal communication.

 Step 1: Know Your Audience

Before you hit send, think about who you're speaking to. Is this a VIP customer list? A reminder to a service client? A sale announcement?
Tailoring your message ensures higher engagement and fewer opt-outs.

 Step 2: Choose Message Type – SMS or MMS

Select the format that suits your content:

  • SMS (Text-only) – Great for short, clear messages under 160 characters.
  • MMS (Media-rich) – Perfect for including images, videos, PDFs, or extended character limits (up to 1,000 characters).

 

Step 3: Choose Your Sender ID

Cellcast gives you flexibility in how your message appears to recipients:

OptionDescriptionShared NumberA rotating mobile number shared across all users (supports replies).Alpha IDCustom branded name (e.g., “Cellcast”) – no replies allowed.Dedicated NumberA unique mobile number reserved for your brand – allows full 2-way communication and consistency.

 

 Step 4: Build Your Message

Enhance your message with these advanced features:

👤 Custom Fields

Personalise your messages with merge fields like [First Name], [Appointment Date], or [Location] — ideal for improving relevance and open rates.

🔗 Short URL

Automatically shorten your links to track click-through rates and save character space.

🌐 Custom Landing Page (for MMS)

Create branded, mobile-friendly landing pages with rich content, buttons, and CTAs — no coding needed.

💬 Templates

Save time with reusable message templates for common campaigns, transactional alerts, or seasonal promos.

😀 Emoji Support

Make your message stand out and add emotion with universally supported emojis 😊.

 Step 5: Add Opt-Out Options

Cellcast is fully compliant with SMS marketing regulations. You can choose your opt-out method:

  • Reply STOP to opt-out (recommended for shared/dedicated numbers)
  • Custom opt-out link or survey (ideal for MMS or branded experiences)

Make sure every message includes a clear way for users to unsubscribe.

 Final Review & Send

Before you hit Send, double-check:

  • ✅ Message content and tone
  • ✅ Recipient list
  • ✅ Sender ID and reply options
  • ✅ Compliance (opt-out included)

Once ready, send immediately or schedule for later using our built-in smart scheduling.

Need Help?

📞 Call us | 💬 Live Chat | 📧 support@cellcast.com