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Building a message

Sending a message through Cellcast is simple, powerful, and flexible. Whether you're communicating with a large audience or sending one-to-one messages, Cellcast offers a range of tools to help you build and deliver the right message to the right people at the right time.

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Ways to Send a Message in Cellcast

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Cellcast gives you two primary options depending on your needs:

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Campaign Manager

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Ideal for bulk messaging β€” send SMS or MMS to 100+ contacts. Perfect for promotions, announcements, or segmented list blasts.

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Quick Message

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Designed for single messages or smaller lists (up to 50 recipients). Best for urgent updates, customer service, or internal communication.

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Β Step 1: Know Your Audience

Before you hit send, think about who you're speaking to. Is this a VIP customer list? A reminder to a service client? A sale announcement?
Tailoring your message ensures higher engagement and fewer opt-outs.

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Β Step 2: Choose Message Type – SMS or MMS

Select the format that suits your content:

  • SMS (Text-only) – Great for short, clear messages under 160 characters.
  • MMS (Media-rich) – Perfect for including images, videos, PDFs, or extended character limits (up to 1,000 characters).

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Step 3: Choose Your Sender ID

Cellcast gives you flexibility in how your message appears to recipients:

OptionDescriptionShared NumberA rotating mobile number shared across all users (supports replies).Alpha IDCustom branded name (e.g., β€œCellcast”) – no replies allowed.Dedicated NumberA unique mobile number reserved for your brand – allows full 2-way communication and consistency.

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Β Step 4: Build Your Message

Enhance your message with these advanced features:

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πŸ‘€ Custom Fields

Personalise your messages with merge fields like [First Name], [Appointment Date], or [Location] β€” ideal for improving relevance and open rates.

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πŸ”— Short URL

Automatically shorten your links to track click-through rates and save character space.

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🌐 Custom Landing Page (for MMS)

Create branded, mobile-friendly landing pages with rich content, buttons, and CTAs β€” no coding needed.

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πŸ’¬ Templates

Save time with reusable message templates for common campaigns, transactional alerts, or seasonal promos.

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πŸ˜€ Emoji Support

Make your message stand out and add emotion with universally supported emojis 😊.

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Β Step 5: Add Opt-Out Options

Cellcast is fully compliant with SMS marketing regulations. You can choose your opt-out method:

  • Reply STOP to opt-out (recommended for shared/dedicated numbers)
  • Custom opt-out link or survey (ideal for MMS or branded experiences)

Make sure every message includes a clear way for users to unsubscribe.

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Β Final Review & Send

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Before you hit Send, double-check:

  • βœ… Message content and tone
  • βœ… Recipient list
  • βœ… Sender ID and reply options
  • βœ… Compliance (opt-out included)

Once ready, send immediately or schedule for later using our built-in smart scheduling.

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Need Help?

πŸ“ž Call us | πŸ’¬ Live Chat | πŸ“§ support@cellcast.com

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